DataMirror support
DataMirror has a dedicated support line for all customers. We have a small but well-trained installation and support team, which means we can be sure that every call receives the best care and attention we can possibly provide. We set up remote access to your system as part of our initial installation, and use this to provide assistance to all users in times of crisis. In addition to remote support, all premium customers are offered at least monthly onsite visits. This ensures full protection, and the very best support money can buy. We advise non-premium customers to subscribe to support as part of their ongoing monthly subscription, so avoiding costly call-out fees, and onsite rates.